Fiverr custom offers: how to request, check and accept one
Short answer
A Fiverr custom offer is an order a seller writes for one buyer, with its own deliverables, price, revisions and delivery time, used when no standard gig package fits the job. Buyers request one by messaging the seller with the exact scope. Before accepting, check deliverables, formats, revisions, days and total cost, and always accept and pay inside Fiverr.
Key takeaways
- A custom offer is a seller-written order with your own scope, price and delivery time, used when no gig package fits.
- Check 5 things before accepting: deliverables, file formats, revisions, delivery days and total price.
- Custom offers carry the same service fee as other orders: 5.5%, plus $3.50 when the payment is under $200.
- Ask for a custom offer when you need more units, a mix of two tiers, a different timeline or a staged project.
- Hourly orders are also set up through a custom offer, with a weekly hour limit you agree with the freelancer.
Gig packages work beautifully when your job matches one of the three tiers. Real projects often do not. You need 25 product pages, not 10. You need the Standard concepts with the Premium source files. You need it in 12 days, not 5.
That is what custom offers are for. They let a seller write an order around your job, and they are the normal way larger and more specific work gets bought on Fiverr.
What is a Fiverr custom offer?
A Fiverr custom offer is an order that a seller creates for a specific buyer, with its own description, price, delivery time and revisions. You receive it in your conversation with the seller, review it and pay through Fiverr to start the order.
Fiverr’s payments article covers custom offers alongside regular orders and extras, which means the same checkout, the same service fee and the same order process apply once you accept.
When should I ask for a custom offer?
Ask for a custom offer whenever the listed packages do not match your scope. Common cases:
| Situation | Why a custom offer helps |
|---|---|
| You need more units (pages, products, articles, minutes) than any package lists | The price scales with your real volume |
| You want items from two different tiers | The seller can combine them at a fair price |
| Your timeline is longer or shorter than the packages | Delivery days are set to your date |
| The project is large enough to split into stages | It can be structured as a milestone order |
| The work is open-ended | It can be set up as an hourly order |
| You found the seller through their profile, not a specific gig | The offer defines the job from scratch |
For a simple job that fits a package, skip the custom offer and order the package. It is faster.
How do I request a custom offer?
Message the seller with your scope, formats, deadline and budget range, and ask them to send an offer. The more precise your message, the more accurate the offer.
A request template:
Hi, I’d like a custom offer for [a 5-page WordPress site on an existing theme]. Deliverables: [home, about, services, contact and a blog template; mobile check; basic on-page SEO fields]. I’ll supply [all copy and photos]. Deadline: [November 15]. Budget: [$500 to $700]. Please include delivery days and the number of revisions.
A budget range is useful here, unlike in a standard package order. It tells the seller whether to propose the full version or a leaner one. More templates are in how to message a seller before ordering.
What should a good custom offer include?
A good custom offer states the deliverables, file formats, revisions, delivery time and price in writing. If it is not in the offer, assume it is not included.
| Check | Good example | Weak example |
|---|---|---|
| Deliverables | “5 pages: home, about, services, contact, blog template” | “Website design” |
| Files and formats | “Figma source file, exported PNGs” | Not mentioned |
| Revisions | “2 rounds per page” | Not mentioned |
| Delivery | “12 days after requirements” | “ASAP” |
| Exclusions | “Copywriting and hosting not included” | Not mentioned |
If something is missing, reply and ask the seller to revise the offer before you accept. It takes a minute and protects both of you. The offer description is what you will point to if a revision or dispute comes up later. See Fiverr revisions explained.
How much does a custom offer cost with fees?
A custom offer costs the offer price plus Fiverr’s service fee and any tax. Fiverr’s payments article sets the fee at 5.5% of the purchase plus $3.50 on orders under $200. Fiverr’s older overview page still says $3.00 under $100, so the help pages show two versions, and checkout shows the exact fee.
| Offer price | Service fee | Total before tax |
|---|---|---|
| $150 | $11.75 | $161.75 |
| $400 | $22.00 | $422.00 |
| $750 | $41.25 | $791.25 |
| $1,500 | $82.50 | $1,582.50 |
Folding everything into one offer is also cheaper than buying a package and adding extras later, because each separate payment carries its own fee. How Fiverr payments work has the details.
How do I compare custom offers from different sellers?
Compare them against your own requirement list, not against each other’s prices. Two offers with the same price can differ in revisions, files and exclusions in ways that matter more than a $50 gap.
A quick method:
- Put each offer’s deliverables, files, revisions, days and exclusions in a simple table.
- Mark any item from your brief that an offer leaves out.
- Price the missing items, or ask the seller to add them.
- Then weigh reviews and how well each seller understood the job.
The seller who asked the best questions before sending the offer is usually the one who will deliver closest to your brief. How to compare Fiverr gig packages uses the same method.
How do I negotiate a custom offer?
Negotiate the scope, not just the price. Asking for a discount on the same work rarely lands well. Asking what the seller could do within your budget usually does.
Levers that work:
- A longer deadline, which frees up the seller’s schedule.
- Fewer concepts or pages in the first phase.
- Formats you do not need, dropped.
- A smaller first order, with the rest to follow if it goes well.
Never ask to pay part of it outside Fiverr to “save on fees”. Fiverr’s off-platform policy says off-platform activity exposes you to risks Fiverr cannot protect against.
What are the red flags in a custom offer?
The main red flags are vague deliverables, missing revisions or delivery days and any request to pay or talk outside Fiverr before the order exists. Fiverr’s off-platform policy permits third-party tools only after an order has been placed.
Also be wary of:
- An offer far below every other quote for the same scope.
- Pressure to accept quickly (“this price is only for today”).
- An offer that quietly drops something you asked for in writing.
- Messages from accounts with a misspelled brand name or strange links, which Fiverr’s safety page lists as scam signals.
Can a custom offer become a milestone or hourly order?
Yes. Larger custom offers can be structured as milestone orders, and Fiverr’s hourly help article says the weekly hour limit is set as part of the custom offer. For how each works, see Fiverr milestone orders and Fiverr hourly orders.
For larger projects with a business budget, Fiverr Pro Paid link freelancers work the same way, with vetting and a money-back guarantee on eligible orders. For everything else, start with a clear message to two or three shortlisted sellers.
Request custom offers on Fiverr Paid linkSources
- Paying for orders, extras or custom offers - Fiverr help center
- How Fiverr works for clients - Fiverr help center
- Hourly orders for clients - Fiverr help center
- Stay protected: Fiverr’s off-platform policy - Fiverr help center
- Avoiding spam and staying safe on Fiverr - Fiverr help center
- How cancellations work for clients - Fiverr help center
Frequently asked questions
How do I ask for a custom offer on Fiverr?
Can I negotiate a Fiverr custom offer?
Is a custom offer safer than a regular gig order?
What if the seller asks me to pay for a custom offer outside Fiverr?
